What is included
A scope built around the property.
- 01Burning odour investigation
- 02Repeated breaker trips
- 03Partial power loss
- 04Sparking outlets or switches
- 05Storm-related electrical concerns
- 06Urgent commercial faults
Know when to leave the area
Electrical emergencies can develop quickly. Leave the immediate area and call emergency services if you see fire, active smoke, sustained arcing, a fallen power line or electrical equipment in contact with floodwater. Do not touch a person who is still in contact with an electrical source. If the hazard is limited and you can safely access the breaker without passing through water, switching off the affected circuit may reduce risk while help is arranged.
What to report on the first call
Describe the exact symptom, when it began, whether it is continuous and which rooms or equipment are affected. Mention heat, sound, smell, smoke, water, recent renovation work, new appliances and utility outages nearby. For a commercial property, identify any life-safety, refrigeration, elevator, security or production systems involved. Clear facts let us prioritise the call and arrive with the right test equipment and replacement parts.
Do not keep resetting a tripping breaker
A breaker is a protective device, not an inconvenience to bypass. If it trips again after the suspected load is removed, leave it off. Do not hold it in position, replace it with a larger breaker or move loads between circuits as a workaround. Repeated trips may point to an overload, damaged equipment, a wiring fault or a failing breaker. Diagnosis should identify the cause before the circuit is returned to regular use.
Utility outage or building problem?
Check whether neighbouring properties or common areas have power, and review your utility outage map if it is safe to do so. A total neighbourhood outage may not require an electrician. Partial power, buzzing service equipment, damage at the service mast or a problem isolated to one tenant can require both utility and electrical contractor coordination. In condos and commercial buildings, contact property management because building-owned distribution may be involved.
Make-safe work and permanent repair
The first urgent visit may focus on isolation, diagnosis and a safe temporary condition. A permanent repair can require parts, utility coordination, an ESA notification, landlord approval or access to concealed wiring. We tell you what was made safe, what stays out of service and what follow-up is needed. A written record is especially useful for insurers, landlords and facility teams.
Where we cover
Emergency help across the GTA.
Questions